28 year old female tells how her 86 year old grandfather was patronised in hospital
"Whilst in hospital my grandfather was spoken to as if he was a child. He was told that he was using his razor incorrectly even though he had used it that way for years. Despite the fact that he was a coherent educated man the nurse spoke to me about him as if he wasn't there and then talked to him as if he was a delinquent. She was really rude in her tone."
[This made me feel] "unhappy, embarrassed for him and cross."
The nurse was estimated to be 30 years of age.